Cancellation policy


Nutzys

Cancellation Policy

We offer a simple and transparent order cancellation process for our customers.


🕐 Cancellation Window

  • Orders can be cancelled within 12 hours of placing the order or before the order is dispatched, whichever is earlier.
  • Once the order is shipped, it cannot be cancelled.

How to Cancel an Order

To request a cancellation:

  1. Email us at: info@nutzys.com
  2. Or WhatsApp/Call us at: +91-9622142701
  3. Provide your Order ID and reason for cancellation.

We will confirm the cancellation via email/WhatsApp once it is processed.


💸 Refund for Cancelled Orders

  • Full refund will be issued to the original payment method within 5–7 business days.

Important Notes

  • Cancellation requests after shipment will not be accepted.
  • Nutzys reserves the right to cancel orders in rare cases such as:
    • Product unavailability
    • Payment verification failure
    • Incomplete or incorrect shipping details
    • Suspected fraudulent transactions

In such cases, the full amount (if paid) will be refunded to the customer.

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