Nutzys
Cancellation Policy
We offer a simple and transparent order cancellation process for our
customers.
🕐 Cancellation Window
- Orders
can be cancelled within 12 hours of placing the order or before
the order is dispatched, whichever is earlier.
- Once
the order is shipped, it cannot be cancelled.
✅ How to Cancel an Order
To request a cancellation:
- Email
us at: info@nutzys.com
- Or
WhatsApp/Call us at: +91-9622142701
- Provide
your Order ID and reason for cancellation.
We will confirm the cancellation via email/WhatsApp once it
is processed.
💸 Refund for Cancelled
Orders
- Full refund will be issued to the original payment method
within 5–7 business days.
❗ Important Notes
- Cancellation
requests after shipment will not be accepted.
- Nutzys
reserves the right to cancel orders in rare cases such as:
- Product
unavailability
- Payment
verification failure
- Incomplete
or incorrect shipping details
- Suspected
fraudulent transactions
In such cases, the full amount (if paid) will be refunded to
the customer.